Who we are
Our website address is: https://www.pilatesongeorge.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Studio Privacy Policy
Pilates on George respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- Information We Collect
We may collect the following information from you:
- Personal details (e.g., name, date of birth, contact information).
- Health and medical information relevant to your participation in Pilates sessions.
- Payment and billing details.
- Attendance records and membership information.
- Communications with us (emails, messages, feedback).
- How We Collect Your Information
We collect personal information directly from you when you:
- Sign up for memberships, classes, or workshops.
- Complete an Initial Consultation or health form.
- Communicate with us via email, phone, or online platforms.
- Make payments through our booking systems.
- Use of Information
We use your information to:
- Provide Pilates sessions, programs, and related services.
- Manage memberships, bookings, and payments.
- Communicate important updates, changes, and offers.
- Ensure your health and safety in our programs.
- Comply with legal and regulatory obligations.
- Disclosure of Information
We may share your information with:
- Third-party service providers (e.g., booking/payment platforms such as MindBody or Glofox).
- Health professionals, with your consent, where relevant to your safety.
- Regulators or authorities as required by law.
We do not sell or rent your personal information to any third parties.
- Storage and Security
- Your information is stored securely in digital systems with restricted access.
- We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
- Access and Correction
- You may request access to the personal information we hold about you.
- If you believe your details are inaccurate, incomplete, or outdated, you can request corrections by contacting us.
- Direct Marketing
- We may send you updates about classes, promotions, or events.
- You may opt out of marketing communications at any time by using the unsubscribe link or contacting us.
- Overseas Disclosure
- Some of our third-party providers (e.g., software platforms) may store data overseas. We take steps to ensure that your information is handled securely.
- Privacy Concerns and Complaints
If you have any concerns about your privacy or how your information is managed, please contact us at:
📧 info@pilatesongeorge.com
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and made available at the studio.